Richard Blank Podcasts
“Joining podcast audiences for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Topics include: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.”
1
/
185
POSITIVE TALK RADIO PODCAST GUEST CEO RICHARD BLANK COSTA RICAS CALL CENTER part 2
The Company Name Spike.
Stop sounding rehearsed.
Promote From Within or Fail.
I reject clients to protect my values.
How to steer a call without being sleazy
Buy Time with Personalization.
Kevin McDonald Positive Talk Radio
Your lack of preparation is not my emergency.
An elephant is in the room. Anyone see it?
Sweet Kitty good energy.
Stop replying immediately.
Sharing secrets with a stranger.
Meeting minutes saves the day.
Making life decisions at 18 years old.
1
/
185
